Jeremiah's Travel Agency
Based on 80 reviews
We really enjoyed our 16 day trip to Thailand. All of our hotels were fantastic and provided different experiences. We particularly enjoyed the beaches, Elephant Park, and Bangkok food tour. We were grateful for the guidance to take a day to recover from the trip and really appreciated having an hotel with a pool to relax at during peak Summer season. All of our guides and transfers were professional, however there were some English communication challenges at times which lead logistics confusion and not fully understanding the history of some sites.
Lenny's Travel Agency
Based on 159 reviews
Wow, what a trip! What an adventure! We cannot say enough good things about the travel agency, Lenny and his team. From the very start of our travels, the team was on hand, catering to our every need and staying one step ahead of us. We were greeted at airports, bustled through customs and baggage, driven by expert drivers to our beautiful accommodations and then met each day by knowledgeable and fun tour guides taking us to the top tourist spots as well as the little known, hidden gems that most non-locals would not know about. With the travel company on the ground, we were able to enjoy our days, immersing ourselves in the culture, history, food, nature and beautiful sites of Thailand, Siem Reap (Angkor Wat), Chiang Mai and finally Phuket. We loved experiencing all the must-sees and at the same time, having local guides at each destination that could take us to more remote, lesser-known destinations, and fill us in on the local flavor, customs, current and recent history of the people, including government, religion, economic situation, traditions and even some of their family backgrounds. Very warm and personal, yet professional at the same time. Not to be missed were the various food tours and tastings in Bangkok, at the floating market south of Bangkok, and in Siem Reap. And learning about the local hill tribes and Lanna cultures, going to the highest point in Thailand, bathing the elephants, and kayaking around the caves in Phra Nang Bay. Did we mention the spectacular Wats everywhere? Wish we were still there, just anticipating our next day's adventures, with the travel agency managing every detail in the background. Thank you Lenny, and the rest of the team and their on-the-ground guides for an absolutely perfect vacation!
Allison's Travel Agency
Based on 27 reviews
Overall, a very positive experience. What I love about traveling is what you learn about yourself and how you respond. The travel agency offered the vehicle for this to become a reality. The agency and partners usually came through without a hiccup. There were three outstanding guides: one in Siem Reap, in Chiang Rai, and in Vientiane. They were knowledgeable and spoke excellent English. All accommodations were excellent and most guides offered restaurant suggestions within walking distance. The timing of tours and length offered the right amount of time to enjoy the highlights. Also, guides were able to add suggestions based on our interests.
Suzie's Travel Agency
Based on 156 reviews
The trip was fun and exciting and went very well. The guides chosen were very knowledgeable and attentive. Logistics were good as well. Suzie and the team were all very attentive.
Michael's Travel Agency
Based on 314 reviews
This was an excellent company to work with. We would recommend to all. However I want to preface this review by stating that this trip was planned back in Jan. of 2020, prior to the Chinese virus disaster, and that this trip was postponed in March 2020 for 3 consecutive years. Our original travel planner left the company, and a new one was installed to carry on this trip to completion, (she did a great job). The goal of our trip was based on cultural aspects and the people of the countries visited. Despite setbacks, all and all this was a good trip. Of course, there were several instances beyond everyone’s control that caused this trip to be less than stellar. Weather (pollution). We didn't see the sun for 30+ days, and changes due to the Chinese virus. The explanation of events and itinerary were far more glorious than received. Not bad, but different. But all in all it was a great trip nonetheless. Yes we would recommend to all.
John's Travel Agency
Based on 161 reviews
Travel agency was great. They dealt with us delaying the trip a couple times secondary to the persistent issue with Covid. They were very flexible and quickly responsive at all times. We had many changes and adjustments with our itinerary over the couple of years adjusting the trip. They took care of things without a problem. Could not be more pleased with my dealings with them and would definitely use them again.
Ambrose's Travel Agency
Based on 29 reviews
We worked with Ambrose at this travel company and had an amazing trip to Cambodia, Vietnam and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze in a lot in the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose is super responsive which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions which he patiently and thoroughly answered. The only thing we booked ourself was our departure and return flight to the trip and the hotel for the wedding (which was outside our travel with our travel agency). Everything else was handled by our travel team. Our itinerary was incredibly thorough, and included all of our flights and transportation during the trip which was amazing. The itinerary also included information about e-visa applications, local culture and tipping, and other handy information. Ambrose consolidated all of our information into a neat package within the itinerary which was easily accessible online and via the travel App. He was super accommodating when we had to make a last minute change about a month before the trip because the bride changed the wedding dates. While on the trip everything was seamless and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived and for every activity planned. Ambrose and his team were also available via chat in the travel app while we were on our trip. Just one thing to note is that once the trip starts any changes are liable to the customer. We had a minor miscommunication at the end of our trip and did not realize that by cancelling a transportation we no longer required would not be refunded. Overall Ambrose and his team were excellent to work with and we had an incredible trip. I would definitely recommend them and would use them again if/when we take another Asia trip.
Hien's Travel Agency
Based on 1 reviews
Our trip to Thailand was amazing! Everything was planned perfectly by the agency. Pickup from the airports was on time and our tour guides were beyond spectacular. The knowledge they presented during our tours and drives was very helpful. The lunch places they took us were absolutely delicious! Def will refer our friends and family.
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Wow!!! What an amazing experience from beginning to end. From the early stages of planning until we depart Thailand, everything was absolutely wonderful. Lenny at the travel agency was super kind, caring, available and thoughtful, while helping us plan our vacation. Despite the big time zone difference, we never had an issue communicating with one another. Lenny and his team put together a wonderful itineraries for us, they have provided us with an app that mapped out our tour. The app was available online or and off-line, which was extremely helpful while traveling. They have created that WhatsApp group for us to be able to communicate while on our trip. All of which made us feel extremely comfortable and at ease. Lenny and his team were available to us with any questions needs and concerns. Such wonderful attention and care! We could not have been happier. Our vacation in Thailand was ann amazing adventure. I Highly recommended Thailand as a vacation destination….amazing sites, amazing food, interesting and rich culture. My friend and I were beyond pleased throughout our 11 days of travel.thank you, Lenny, Vanda and Zicasso for helping us plan such an amazing adventure. I have used Zicasso for my travel needs 5 times now and I have one more trip planned for this coming summer. I always recommend Zicasso to my friends because I think it is a wonderful service and they never disappoint. thank you.
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