Elena's Travel Agency
Based on 937 reviews
Luana at the travel agency was amazing! She curated a fantastic itinerary for us all, with the hotels, private excursions and classes, train tickets, private drivers etc. We couldn't have done this on our own, and even though Luana was in an entirely different time zone, she was accessible whenever we had a question, which was rare. We felt so safe and secure knowing all the little details were taken care of for us. All we had to do was enjoy the trip of a lifetime. Which we certainly did! Thanks Luana for helping make our travel dreams come true!
Robert's Travel Agency
Based on 159 reviews
The trip, organized by the travel agency, was amazing. In total, two couples a week on Italy’s Amalfi Coast and three weeks in Sicily. One couple continued on to the Calabria and Puglia regions for a total of 38 days. As one might imagine, a trip this long in so many regions was complex, especially because private drivers and local guides were arranged throughout We started working with the travel agency about seven months prior to the trip. Robert listened to our preferences and developed an amazing itinerary that included activities, such as mozzarella and cannoli making as well as archaeological explorations and city tours. Working with both Robert and the team was a delight. As one might expect, on a trip this long and complex there was the inevitable hiccup. The travel company's in-country support person was responsive and, ultimately, the few minor issues were resolved promptly. Robert came to the rescue one time when a hotel abruptly cancelled and the result was a better property with amazing sea views. Because the travel agency was so creative, thorough and reliable, all of us were able to enjoy the trip without worry or stress.
Cameron's Travel Agency
Based on 131 reviews
The hotels and the tours were amazing. Each tour guide was super interesting and knowledgeable and pleasant. We were able to get into the Vatican early and see the Sistine Chapel without a crowd, which was just awesome. I went with my fourteen year old son and he loves history and we just had the best time. I will say that tourism is in full force in Italy, so paying extra for quiet and well run hotels was worth it.
Courtney's Travel Agency
Based on 12 reviews
The travel agency did a wonderful job, helping us plan our itinerary in Italy. We visited Venice, Florence, the Tuscany region, Sorrento, and the Amalfi Coast. The travel agency arranged for us to have private and small group tours, which allowed us to engage in conversation with the Italian people. Everyone was so kind and welcoming! The history was fascinating, as we visited museums and cathedrals in Venice and Florence. We enjoyed wonderful food at the winery, our pizza party, pasta making party, and at the goat cheese farm in Tuscany. We enjoyed wonderful grilled out food while overlooking the beautiful Tuscany region at a family owned, organic olive oil producing company. In Sorrento, and on the Amalfi coast, we enjoyed the beautiful, coastal views, and the abundance of lemon trees. Our drivers were on time, with car seats when needed for our three grandchildren, ages 4, 2, and five months. The travel company was very attentive to our needs, and we are grateful for their help in making this a wonderful vacation!
Alexandra's Travel Agency
Based on 118 reviews
The travel agency was excellent to work with.Alessandra was so talented in planning and organizing an amazing trip to Italy. She made recommendations that greatly added to the experience. She has a fantastic network of contacts that she used to create a most memorable experience.She and her team were a pleasure to work with. We would work with her again, without any hesitation, to plan another trip to Italy!
Laura's Travel Agency
Based on 58 reviews
Awesome experience developing and confirming my itinerary with Alexia and the team from the travel agency. The English speaking guides were professional, very kind, knowledgeable, very accommodating to my older parents. We would recommend each guide again to anyone. All transfers and train info went great. When I had two questions, I was able to call and talk directly to our agent. She quickly assisted me and felt very satisfied with such amazing service. It gave me and my family great confidence in the whole process. Each of the chosen hotels were perfectly situated in the specific town/city. Each hotel was amazing from their staff, rooms, amenities and food (ie breakfast). All recommended restaurants were excellent.Finally, all details went smoothly including adding my children participating in part of the trip. The planning and details were great.
Laura's Travel Agency
Based on 20 reviews
Valentina and her team did a great job in creating a memorable experience of our trip to Italy! Everything was thought of from our hotel accommodations to private transfers, private tours, and locations to visit. We will most definitely reach out to Zicasso Travel again for our next adventures to Europe.
Michela's Travel Agency
Based on 12 reviews
We visited Italy in early July and it was the trip of a lifetime. We wanted to see as much as we could in two weeks and Michela planned a fantastic adventure for our family. We had so many fun excursions to experience: private guided tours in Venice, Florence and Rome; a truffle hunt and wine tasting in Tuscany; and a boat tour and pizza cooking course in the Amalfi Coast. Our accommodations were lovely, ranging from boutique hotels to former palazzos to a rustic farmhouse. Michela also arranged train tickets and private transfers, which made transit less stressful. One thing that was the most helpful was the travel itinerary Michela provided - it had an overall summary of our trip, a daily schedule on each page, and detailed notes about logistics. Michela also went above and beyond when we encountered some snafus during our trip. When we missed our connecting flight to Italy, she helped look for other available flights. When an excursion was canceled due to the weather, she tried to find us an alternative and started processing a refund right away. When there was a taxi strike in Rome, she advised us about different options to get to the train station. A lot of agents probably would not have answered their phone, but Michela was there for us and genuinely tried to help. She was always prompt and professional and we would highly recommend her to anyone.
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Italy Tour Review: Venice, Florence, Tuscany, Montepulciano, Montalcino, Gondola Ride, Wineries, Culture, History, Local Cuisine
Italy has been on my husband and I’s travel list for years. When we finally decided 2023 was going to be the year for Italy we knew we would use Zicasso due to our two other amazing experiences with their travel agencies. This one was no exception. Daniela and her team provided an excellently planned itinerary for our trip. She listened to our travel style and what we like to see and do, in addition to providing recommendations based on the area we were going to. Once the day came for our trip the ongoing service provided during the trip was amazing and extremely helpful. We had a few hiccups with flight changes and lost baggage, but her team was so responsive, and we felt a top priority throughout our time in Italy. All this resulted in a very memorable trip!
Italy Anniversary Trip Review: Rome, Sorrento, Capri, Cooking Class, Boat Tour, 6-Day Vacation
Darya was exceptional!
Trip was over the top well planned & promptness was superb!This is the best travel company we have ever used to date in all our 50+ years of travel!Will definitely use services of Zicasso and the travel company Again!This was year of our 50th wedding anniversary and Zicasso & Darya made this bucket list trip a memory we will hold for rest of our life!Thank you for this amazing trip to Italy!James G. & Patricia P. Smoake
Italy Vacation Review: Rome, Venice, Florence, Naples, Private Tours, Cooking Class, Wine Tasting, Museums, 10-Day Travel
Italy Anniversary Tour Review: Venice, Sorrento, Rome, Cooking Class, 12-Night Vacation
After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B
Italy Vacation Review: Rome, Venice, Colosseum, Vatican, Cicchetti Tour, 10-Night Trip
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Italy Trip Review: Bologna, Tuscany, 2-Week Vacation
I am so pleased with our Zicasso trip to Italy. We were traveling with another couple who had been there before on their own, and they were constantly commenting on how much better it was on this trip. All the guides, drivers, and hotels were outstanding! So friendly and eager to help us have a wonderful experience. Thank you to Alessandra for planning our beautiful trip!
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