Lalo's Travel Agency
Based on 36 reviews
We can’t say enough good things about our experience working with Lalo and the travel agency. After several phone conversations with him, it felt more like a friend was arranging a memorable trip to Spain and Portugal for us rather than a travel specialist. All we had to do was schedule our flights to and from Barcelona; Lalo took care of everything else. He paid very close attention to everything we requested, made suggestions for alternative/additional places to visit and provided us with a very detailed proposal. We could not have been more pleased with the results, and we could not have developed as good a program on our own.During the trip, everything went as planned, and from time to time, Lalo checked in with us to see how things were going. The hotels were all excellent, transfers/drivers on time, and guides knowledgeable and engaging. The one time we needed assistance at a hotel, it was taken care of immediately. We felt that Lalo took a personal interest in making sure everything went well on our visit to Spain and Portugal. He specifically requested particular guides in many of the cities and locations we visited and even arranged to meet us for ice cream while we were in Madrid. Lalo was a blessing to us. If we were to rate the trip on a five-point scale it would be a five. If we were to rate the personal services he provided through the travel company, it would be six on the five-point scale. We had a fantastic time and were able to see a great deal of Spain and Portugal in a relatively short period of time.
Jorge's Travel Agency
Based on 7 reviews
We were exceptionally satisfied to work with Mr. Jorge from the travel agency. He spent a great deal of time with us prior to the trip in order to get to know us by phone and in writing. He did not try to fit us into a one size fits all package. Instead, he attentively listened to our preferences and got a sense of our personas. In so doing he designed our personalized dream vacation. He made sure that our special needs were met. He provided us with first class guides, hotels and transportation.Whenever we needed to speak with him during our trip, he was available to us and responded with patients, grace and humor. Mr. Jorge went beyond his usual services and arranged a vegetarian meal for our flight as well as to reserve a wheelchair for me. He was even able to intervene on our behalf at the Madrid airport when we arrived and could not get a wheelchair that was specifically reserved for me.It has been a great pleasure for us to work with Mr. Jorge. Thank you Ziscasso for recommending this travel agency.Sincerely, Henie Kurzman
Emily's Travel Agency
Based on 74 reviews
Emily goes far and beyond! Our trip was wonderful and free of any stress and worry as Emily handled everything. If there were any questions, whether prior to the trip and during, she responded immediately. When we needed more time at a location, she took care of it and let the driver know. Not only this, but all her recommendations, itinerary, reservations (hotel, tours, restaurants...) and visits on our trip to Spain were amazing. The tour guides and drivers selected were wonderful too. She even reserved our train tickets and flights within Spain. This was such a special trip that I wish Emily could plan all of them!!! The pricing was reasonable too, especially for all that we were provided. She is so great that we already recommended Emily to my sister and several friends. Emily gets an A+++++. Words cannot even express how appreciative my family and I are! Thank you so very much Emily for planning such an amazing, special, memorable vacation for my family!
Ana's Travel Agency
Based on 248 reviews
We had a wonderful trip to Spain with the help of Ana and Sara from our travel agency.Both Ana and Sara responded quickly to our many questions and made all our Hotel Reservations in lovely Hotels and most of our dinner reservations. We had incredible meals!They also arranged all the tours/guides that we wanted. All of our guides were amazing. They had great knowledge and were very kind. They also provided us with directions to every Hotel and every Restaurant.We can't say enough about how well our trip was planned and the kindness of both Ana and Sara.We will certainly use their Company again when we return to Spain.Call them/email them! You won't be disappointed!Mary Ann M.
Samuel's Travel Agency
Based on 455 reviews
Foremost, the travel agency provided all services promised and contracted. They are an honest and transparent company and show concern for their customers. Thank you Samuel and Paloma.I was very impressed with the tour guides provided. All were knowledgeable about the cities and museums I toured them with. All are experts in the art, architecture and culture and history of Spain. I learned so very much from them. And all spoke excellent English, which was appreciated since, sadly, I do not have much knowledge of the Spanish language. Thank you to all our guides.All transfers from/to airports, hotels, and train stations were prompt and efficient. I also very much liked the hotels selected. They were clean, safe, provided good service, and excellently located. All in all, this travel company provides an excellent service and provided excellent value. This was my first journey to Spain and I am determined to return soon. Thank you.
Manlio's Travel Agency
Based on 76 reviews
We were very impressed with the professionalism of the company to help make this a very successful vacation. We had several options for companies, but chose this onebecause of our interaction with Manlio. He helped us design the program by understanding ‘who we are’ and what our goals were. We could tell the company really listened to us. The driver/guides were always on time and professional and treated us like VIPs. This trip occurred during our anniversary and my birthday and the nice touches like have a bottle of Cava and chocolate strawberries waiting at our hotel room made us feel welcome.
Danny's Travel Agency
Based on 55 reviews
My wife and I had a wonderful time exploring Morocco and Spain. The travel agency looked after our specific needs and were very accommodating. Both countries were very different yet both experiences were magical!Jess from the travel agency was very responsive to any queries and we felt well looked after throughout.
Karin's Travel Agency
Based on 2 reviews
Overall, we were completely satisfied with our travel experience to southern Spain and with Zicasso. In truth, our expectations were surpassed exceedingly. Certainly the towns and sites we visited were amazing. More importantly, we felt that the experience was thoughtfully planned according to our shared needs and expectations. We felt the experience was crafted specifically for us. Everything transitioned smoothly. We were at times challenged to do some significant walking but not so much that it was burdensome. On the contrary, we commented on how much we enjoyed getting to know people and places through our walks and also how strong we felt our legs had gotten, especially walking in the Al-Bayzin neighborhood of Granada. We discovered different restaurants and shops, as well as the unique Andalusian personalities inside them: What a delight that was! We felt accompanied when Marta would send us messages along the way to update us on changes in schedule or when our train encountered some onboard but manageable problems. All in all, this was the best vacation and trip we have ever had during out almost 46 years of marriage. Thank you, Marta and all the staff at the travel agency and Zicasso!
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