Tomaz's Travel Agency
Based on 186 reviews
Destinations:
Verified Review
Trip was well planned as far as including the variety of places we wanted to see and things we wanted to do. The logistics were well spelled out and easy to follow. My only suggestion here is that when including the walking directions from a train station to hotel, the name of the first road you need to walk on should be included. Locals have an easier time directing you to the road than to a hotel they may not know. The guides provided were all excellent and actually spent longer with us than expected. They all made sure we knew how to get to the next activity we had planned. One guide struck us as particularly exceptional. That was our guide who drove us from Grindlewald to Montreaux. Thomas, who worked with us on planning the trip, and Zala, who worked on logistics, we’re both responsive, competent and a pleasure to work with.
Andrea's Travel Agency
Based on 324 reviews
Destinations:
Verified Review
The team at 14You Travel made our tour to Croatia amazing! There were 12 people in our group and everyone agreed that it was planned perfectly. As one of the people that worked with her to plan, I must say made it almost effortless. Our agent had our itinerary organized full of fun without ever feeling hectic. Everywhere in Croatia, we felt safe and welcomed! Truffles in Motovun, cevapi in Split, traditional Peka near Hvar, fresh oysters right out of the shell on the water in Ston! All delicious! The history and beauty of the Old Town and City Walls in Dubrovnik left us all in awe. AND we visited multiple wineries all along the way as well. With all these highlights, she arranged tour guides that were reliable, informed, fun and proud to share with us why they love their home. Truly wonderful memories!!We all sincerely loved every minute of the trip and everyone hopes to visit with our own families in the future...but not without calling our agent first!
Jay's Travel Agency
Based on 456 reviews
Destinations:
Verified Review
Nico and the team were helpful, informative and communicative from the earliest planning stages to a personal phone call the day we left the Baltic countries for our return home. Their hotel recommendations proved to be excellent choices and while I'm certain they treat all of their guests well I'm also certain that a booking from this travel agency received special attention and consideration. Our guides were professional in every respect and we enjoyed our time with them. Our drivers were prompt, courteous, and cautious. The published itinerary, which included so many "extras" such as convenient restaurant choices and historical information on each locale, was the best I've seen and should be a model for other companies. I applaud this travel agency for their fine work and I applaud Zicasso for using them.
Lindsey's Travel Agency
Based on 350 reviews
Destinations:
Verified Review
Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I. She found the perfect hotels for us and booked the most amazing tours with expert guides. Our walking tour in London with our guide was a highlight for us. We felt like we had spent the day with a very knowledgeable friend. In Paris, the highlight was most certainly our evening tour in the iconic 2CV car. We truly felt like celebrities driving through the streets of Paris. Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.
Devaki's Travel Agency
Based on 21 reviews
Destinations:
Verified Review
This trip, planned by the travel company, was exceptional! Dev planned a meticulously designed tour of Italy for an intra-generational family of 7 (age 13 to age 80). Without her detailed knowledge of Italy and travel in general, we would have been lost and wasted tremendous time and energy. With Dev, we had an unforgettable trip for which we simply had to show up...with EVERY consideration handled. I am incredibly grateful I found Dev. I felt from the moment I spoke to her she was THE perfect person to plan our trip and this feeling only grew more strong as the travel planning began and ultimately finalized. We simply will not travel internationally in the future without Dev! My entire family agrees! Every detail of this trip was thought through from start to finish before we started the trip including spot-on recommendations that made the trip possible in ways that we had not yet even considered. Dev recommended a walker for my mother for certain activities and while my mother was resistant at first; we realized upon arrival, that this suggestion SAVED the trip. Without this aid, it would have been almost impossible for my mother to see what she wanted to see. On top of this, what really stood out to me were the ways that Dev took care of us while we were on the trip when we had problems or changes beyond our control. For example, our train had a change to a different station overnight. Dev ensured not only that we were aware but ALSO ensured a local contact was there to meet us at the train station to ensure once the driver dropped us off, that we would make it to the train. What a relief to be greeted by her! On top of this, my father left an important medical device at home. I was able to locate it with a vendor but had no way to figure out how to obtain it. I mentioned it once to Dev and it was handled in short order. Again, unbelievable support just when needed! And last but not least, this entire trip had to be entirely redone due to a new job for my son. She moved everything around and made it work without any issue! I simply cannot say how much this trip exceeded the expectations of the entire family. Every time, I thought she had done all she could to make it special, something else would happen! I remember on the last night, after the gelato had been prepared, the chef brought out the most delicious cake I have ever eaten, for our anniversary! This is a perfect example, of how a day with Dev goes! Expectations always exceeded!Masterfully executed trip that we will NEVER forget. Thank you Dev and team!!! We will see you again!
Viktor's Travel Agency
Based on 18 reviews
Destinations:
Verified Review
We recently took a trip through our travel agency to Prague, Cesky Krumlov, Vienna, and Budapest. We are a family of three (myself, husband and teenage daughter). It was fantastic! Viktor was a pleasure to work with! We had a couple of conversations so that he could get a sense of what we were looking for, and he put together a wonderful itinerary. We decided primarily on full-day "overview" tours and added in a couple of half-day tours of specific areas. The tour guides and drivers were all wonderful, with a special shout out to two of our guides, one who truly excelled and one who surprised my daughter on her birthday with flowers and candy. All of the details were taken care of for us and the hotels were outstanding! When our flight was cancelled and rescheduled at the last minute, Viktor quickly changed our pick up times and took care of everything. I highly recommend planning a trip with Viktor and through this travel agency! You will get the trip you desire without worrying about the details!
Bernhard's Travel Agency
Based on 88 reviews
Destinations:
Verified Review
Overall we had a great trip and accomplished our goal of seeing the Northern Lights, thanks to a cooperative clear night sky on one day. Bernhard was very helpful at the onset of recommending we spend a shorter amount of time on our trip in winter and return during the summer to see Scandinavia in its full colors.Communications could have been better by confirming that the client has received critical information. We also were presented with change options within two weeks of our departure, which was concerning. Also, it seemed that many of the experiences recommended to us in Norway were unfamiliar to the travel company. Additionally, when we were in country there were questions as to what experience had actually been booked, versus what was presented to us--again, just more clarity and descriptions of the activities would be helpful.Just to reiterate, we had a very memorable trip, enjoyed all of the activities and glad for Bernhard's recommendation to shorten our winter stay!
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